Policies and Procedures

At Warren Tricomi, the health and safety of our clients and team members is a top priority. We take daily measures to keep the salon sanitized and safe in all regards. We look forward to giving you the same luxury experience in a safe space. 


Before Your Appointment

To protect the health of our guests and team, please reschedule your appointment if you or anyone you've been in physical contact with been exposed to COVID-19 in the last 14 days or are waiting on a pending COVID-19 test. Please reschedule your appointment if you or anyone in your household are exhibiting any allergy, cold, or flu symptoms. We ask that you be symptom free for at least 48 hours before scheduling.


During Your Appointment

Under both CDC and state guidance, fully vaccinated individuals do not need to wear a mask or maintain social distance. 


After Your Appointment

If you develop any symptoms consistent with COVID-19 within 48 hours of your visit please notify us immediately by phone, email or text here. Studies have shown a person is the most infectious 48 hours prior to their first symptoms showing.Your honesty is paramount to our safety and we appreciate you letting us know. If your stylist develops any symptoms consistent with COVID-19 within 48 hours of your appointment, we will notify you immediately by phone and email.


Rescheduling and Cancellations

To cancel or reschedule your appointment, the quickest way to do so is through the Warren Tricomi app. Otherwise, you may contact us by phone, email or text here. We want to express how important it is that you never no-show an appointment. If you are no longer able to make your appointment we ask that you give us as much notice as possible to ensure our ability to re-book your appointment slot. Our cancellation policy requires 48 hours to cancel all appointments. To ensure our cancellation policy is upheld, we require a credit card to book any appointment. Appointments cancelled within 48 hours are subject to a 100% cancellation fee. We do not charge this fee for those canceling due to illness or for those who reschedule their appointment. If you have any questions regarding this policy, please communicate them before committing to an appointment. Thank you for supporting us by respecting our policy.


Timeliness

Out of respect for all of our clients, guests arriving more than 15 minutes late to their appointment may be asked to reschedule and will be expected to pay for the time they reserved. When possible, we will do our best to alter your services so that we can offer you the appointment upon your arrival, however, many of our services do not have the ability to do so. Lateness cannot be accommodated for express services, consultations, or services for new guests.


Cashless Environment

Cash will not be accepted as a payment method except for tipping. You may use cash or Venmo to tip staff.


Tipping
Tipping is left to your discretion (and brings good karma). We encourage tipping in cash or Venmo for stylists and assistants.


Services

Client satisfaction is important to us! If you have questions or concerns about a service you are getting or have received, please do not hesitate to reach out to us by phone, email or text here. Monetary refunds will not be made for hair services rendered however we will happily make adjustments to the original service upon approval of your stylist. Requests for haircut or hair color adjustments must be made within 7 days of the original appointment. Most corrective color processes require multiple visits; for this reason color adjustments do not apply to corrective color appointments. Model services are not eligible for future adjustments.


Stylists

We realize and welcome that you may wish to change to a different stylist due to schedule changes, pricing, or to gain a new perspective. Our entire salon receives continuous training and education together as a team and we believe in servicing our clients as a team. If for any reason you wish or need to see a different stylist at Warren Tricomi, we encourage you to do so and can help refer you to another stylist who fits your needs.


Purchases

All retail sales are final. Gift cards are not redeemable for cash and cannot be returned. Tickets to advanced education are non-refundable.


Children

We love children, of all ages. To ensure their safety and a relaxing experience for all our clients, we ask that your children visit us only when they have an appointment and are accompanied by an adult. What about adults who act like children? Well, that's another story.

Pets

Only registered service animals are allowed into the salon during business hours.


Warren Tricomi salons offer the most luxurious, upscale experience in hair care. Warren Tricomi has been featured in Vogue, ALLURE, New York Times, WDD, REFINERY29 and TODAY. Each salon is designed uniquely to fit its geographic location with a modern twist Midtown (The Plaza Hotel), UPPER EAST SIDE (MADISON AVENUE), FLATIRON DISTRICT, EAST HAMPTON and GREENWICH CONNECTICUT. Warren Tricomi salons specialize in haircuts, color, balayage, single process, color correction, highlights, manicures, pedicures, wedding, bridal and event hair and makeup, blowouts, makeup and brow services. The professionals at Warren Tricomi are available in salon or on location. Warren Tricomi offers mobile at-home hair services, mobile at-home nail services, mobile at-home makeup services. Warren Tricomi offers the best color, balayage, highlights, manicures, pedicures, wedding and event hair and makeup, blow outs, and makeup and brow services in New York City, the Hamptons and Connecticut. Our team is available in salon hair services, at home hair services or on-location. We offer mobile hairstylists and hairdressers New York City, the Hamptons and Connecticut. Warren Tricomi offers the best in balayage, highlights, manicures, pedicures, wedding and event hair and makeup, blow outs, and makeup and brow services, waxing, wedding make-up & more at our hair salons in The Plaza Hotel, Flatiron, East Hampton, Madison Avenue, Greenwich CT, NY. A Complete solution to Hair and Beauty Care by Professionally-trained and certified hair colorists, hair stylists, nail technicians, makeup artists. greenwich hair salon hair salon greenwich ct nail salon greenwich Organic hair color in Greenwich greenwich salon nyc best hair salon best hair colorist east hampton best hair salon upper west side best professional hair salon products Best hair Straightening hair treatments Best Blow dry serum Best pixie haircut nyc Best pixie haircut Greenwich Connecticut Best pixie haircut east Hampton Best Balayage nyc Best Balayage Greenwich Connecticut Best Balayage east Hampton best balayage salon east hampton best balayage salon nyc best balayage salon greenwich Milbon treatments nyc Milbon treatments Greenwich Connecticut Milbon treatments east Hampton